Player support

Lanefall TD is made by an independent developer. Every message goes straight to a person — not a ticket queue.

Contact Us

• Email: pwntastickevin@gmail.com
• Response time: within 2 business days.
• Developer: Kevin Lee, United States.

Report a Bug or Crash

Email us with as much of the following as you can — it makes a fix far faster:

• Your device and OS version (for example, iPhone 15 Pro, iOS 18.4)
• The app version, shown at the bottom of the in-game settings panel
• Your callsign and roughly when the match happened
• What you expected to happen, and what happened instead
• A screenshot or screen recording, if you have one

Account & Data Deletion

You can play without an account. If you created one and want it removed, email us from your account's email address with the subject Delete my account. We delete the account and its associated data within 30 days and reply to confirm. See the Privacy Policy for what we store and why.

Purchases

Cosmetic themes are optional and never affect gameplay balance. Purchases made in the iOS app are handled by Apple — request refunds through reportaproblem.apple.com. Purchases made on the web are handled by Stripe; email us and we will sort it out.

Gameplay Questions

Most rules and strategy questions are answered in the FAQ, the How to Play guide, and the Strategy guide.

Feedback

Balance complaints, feature requests, and "this tower is broken" rants are all welcome at the email above. Player feedback drives most of what gets built next.